Privacy Policy

This Privacy Policy explains how the operator of OpenClaw AI (“we,” “us,” “our”) collects, uses, shares, and protects information when you use OpenClaw AI and related websites, applications, and services (collectively, the “Service”). OpenClaw AI helps creators turn ideas into viral content with AI-generated videos, captions, and tools designed to boost engagement.

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Who we are

We are the data controller for personal information processed through the Service, unless we state otherwise (for example, where we process data only on behalf of another business). Contact us using the support or contact options in the OpenClaw AI app or on our official website.

2. Information we collect

You provide

• Account and profile: name, email, username, password (stored in hashed form), profile details, and preferences you choose to share.
• Content and inputs: text, prompts, media files, captions, project data, and other materials you upload or generate while using the Service.
• Communications: messages you send to support, feedback, and survey responses.
• Payments: billing details are typically processed by our payment partners; we receive limited information such as transaction status and partial payment identifiers, not full card numbers.

Collected automatically

• Device and usage: device type, operating system, app version, language, approximate location derived from IP (where applicable), log data, crash reports, feature usage, and timestamps.
• Identifiers: account IDs, cookies or similar technologies on our websites, and advertising or analytics identifiers where you consent or as permitted by law.

From others

• If you sign in with a third party (for example, Apple, Google), we receive information that provider shares with us according to your settings.
• We may receive fraud-prevention or compliance-related signals from service providers.

3. How we use information

We use information to:

• Provide, maintain, and improve the Service, including AI features for videos, captions, and engagement-related tools.
• Create and secure your account, authenticate you, and personalize your experience.
• Process transactions and send service-related notices.
• Monitor and help prevent fraud, abuse, and security incidents.
• Analyze usage in aggregate or de-identified form to improve performance and develop new features.
• Comply with legal obligations and enforce our Terms of Service.
• Communicate with you about updates, offers, or policies, where permitted (you can opt out of marketing where applicable).

4. AI processing

To deliver AI-assisted features, your prompts, content, and related inputs may be processed by us and by subprocessors (including model providers and cloud infrastructure) to generate outputs. We implement technical and organizational measures designed to protect this processing. Depending on your settings and the feature, some processing may occur in countries other than your own; see International transfers below.

We do not use your private content to train publicly available general models unless we clearly disclose that practice and, where required, obtain your consent or provide a control to opt in or out, consistent with the version of the Service you use.

5. Legal bases (EEA, UK, and similar regions)

Where applicable law requires a “legal basis,” we rely on one or more of the following:

• Contract: providing the Service you request.
• Legitimate interests: securing the Service, improving features, analytics that do not override your rights, and fraud prevention.
• Consent: for optional cookies, marketing, or certain sensitive processing where required.
• Legal obligation: responding to lawful requests and meeting regulatory requirements.

6. How we share information

We may share information with:

• Service providers who host data, run infrastructure, provide analytics, payment processing, customer support tools, email delivery, and security services, under contracts that require appropriate protection.
• AI and cloud subprocessors necessary to run models and store content.
• Professional advisors (lawyers, auditors) when required.
• Authorities when we believe disclosure is required by law or to protect rights, safety, and security.
• Business transfers in connection with a merger, acquisition, or asset sale, subject to appropriate safeguards.

We do not sell your personal information as defined under U.S. state “sale” laws in the traditional sense of selling lists of individuals. Where we use advertising or analytics partners, we configure tools to respect applicable consent requirements.

7. Retention

We retain information for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce agreements. Backup copies may persist for a limited period. You may delete certain content or your account where the Service offers those controls; some records may be retained where law requires.

8. Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we encourage strong passwords and device security.

9. Your rights and choices

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing, or withdraw consent where processing was consent-based.
• Data portability, where technically feasible.
• Opt out of certain uses, such as marketing emails (via unsubscribe links or settings).
• Lodge a complaint with a supervisory authority.

To exercise rights, use in-app settings where available or contact us as described below. We may need to verify your identity before responding.

United States (state privacy laws): Residents of certain states may have additional rights (for example, to know, delete, or opt out of certain sharing). We will honor applicable requests as required by law.

10. Children

The Service is not directed to children under 13 (or the age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

11. International transfers

If you use the Service from outside the country where we operate, your information may be transferred to and processed in other countries where we or our providers maintain facilities. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

12. Cookies and similar technologies

Our websites and apps may use cookies, local storage, and similar technologies for essential operation, preferences, analytics, and (where allowed) marketing. Where required, we will obtain consent before non-essential cookies or tracking.

13. Third-party links and integrations

The Service may link to third-party sites or integrate with social platforms. Their privacy practices are governed by their own policies. We encourage you to read them before sharing information.

14. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy and revise the “Last updated” date. For material changes, we will provide additional notice as appropriate (for example, in the Service or by email).

15. Contact

For privacy questions or requests, contact us through the support or contact options in the OpenClaw AI app or on our official website.

Last updated: March 28, 2026